If you have any questions regarding this Privacy Policy, complaints regarding how we handle your personal information or would like to make an access request, please contact us by writing to:

  • In the case of CTIZNEWS, contact : Privacy Officer, NAVA9 Pty Limited, via e-mail or using contact us form

All complaints received will be assessed by the relevant Privacy Officer and all reasonable steps (if any) will be taken to remedy the complaint. We will endeavour to respond to your complaint within 30 days of receipt of the complaint by our Privacy Officer. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.